Professional services dashboards UK

See where the work makes money.

Whether you sell hours, placements, projects or subscriptions, your important metrics are scattered across systems. Granular Metrics Ltd. brings them into one operational dashboard for better decisions each week.

UK-based support from East Hertfordshire. Clear numbers, practical action.

Practice performance / week 42 Updated today
Utilisation78%+6.4%
Project margin31%+3.1%
Customer health84+8 pts

Billable capacity by team

Advisory
82%
Delivery
74%
Research
66%
Support
88%

Account signal

84

Three accounts need a margin review before Friday.

One view, tuned to your model

Built for teams that measure work differently.

The right dashboard follows your revenue model and your weekly decisions. It does not force a generic scorecard onto your team.

Digital agencies

See delivery margin, retained revenue, scope movement and account risk together.

Map agency metrics

B2B software companies

Monitor MRR, ARR, expansion, churn and customer health by segment and account.

Shape SaaS metrics

Profitability and utilisation

Stop finding margin leakage at month end.

Partners and practice leads need the same facts, at different levels of detail. See which matters, teams and projects are absorbing time without returning enough margin.

WorkstreamMarginHours
Regulatory advisory38%412
Commercial matters24%566
Transformation project17%284
Retained support42%198

Commercial signals

Spot the next action before the number turns red.

Recruitment and SaaS teams can connect daily activity to revenue risk, then give the right person a clear next step.

42

Open placements

See stalled roles by client, consultant and stage. Move effort towards briefs most likely to fill.

£184k

Monthly recurring revenue

Separate new business, expansion and contraction so account leads know what changed.

7

Accounts needing attention

Combine product use, support activity and renewal dates into a customer health signal.

Delivery and service levels

Make the weekly service review useful.

Project teams and IT providers need a shared view of delivery quality. Small delays become visible while there is still time to act.

Project delivery

Compare planned hours, actual hours, project margin and scope movement for every active engagement.

Projects on plan18 / 23
Margin below target4
Average utilisation76%

IT service analytics

Watch ticket volumes, first response, resolution time and SLA attainment by contract and queue.

Tickets this week286
SLA attainment96.2%
Breaches to review11

What changes after the numbers connect

Better insight changes the meeting.

Role-based views give partners, account leads, delivery teams and executives the detail they need without making everyone sort through the same spreadsheet.

01

Project reviews start earlier

Delivery leads see slipping hours and margin before the final invoice exposes the problem.

02

Revenue leakage has an owner

Partners can trace weak matter performance to time, pricing, write-offs and capacity.

03

Churn signals get a response

Customer teams can act on declining health, rising tickets and renewal risk in the same week.

Start with one decision

Which metric would you look at every morning?

Book a professional services dashboard consultation. We will map your systems, define the useful measures and identify the first decision the dashboard must support.

Talk with Granular Metrics Ltd.

+44 7141 945987 [email protected] East Hertfordshire, Essex Book your consultation