Website terms UK / Draft for review
These terms set out the basis on which you may use this website and engage Granular Metrics Ltd. for analytics, dashboard and reporting work.
Using this website, sending an enquiry or requesting services means you accept these terms. Read them before sharing information or asking us to start a project.
Our dashboard consultancy terms begin with a clear brief. The exact scope, timetable and price for paid work will sit in a proposal or separate business intelligence service agreement.
An enquiry helps us understand your goals, data sources and decision points. A consultation may include questions about reporting, predictive analytics, data visualisation or performance monitoring. It does not create a project commitment unless both parties agree one in writing.
We will describe agreed deliverables, milestones, dependencies and assumptions in the relevant proposal. Client data, access permissions and named contacts must be supplied in the format and by the dates agreed.
A material change to the brief, data source, dashboard design or reporting schedule may alter the fee and delivery date. We will confirm the effect before carrying out the changed work.
You must review dashboards, reports and models within the period stated in the proposal. A deliverable is treated as accepted when you approve it, put it into operational use or fail to raise a specific defect within that review period.
These analytics contract terms separate payment, ownership and information duties. That keeps a working relationship clear when data and software cross between organisations.
Fees, expenses, VAT where applicable and payment dates will be stated in the proposal or service agreement. We may invoice by milestone, month or agreed project stage. You remain responsible for third-party licences, hosting and data services that you choose or require.
Unless the written agreement says otherwise, Granular Metrics Ltd. retains ownership of its pre-existing methods, code, templates, models, know-how and reusable components. Once all agreed fees are paid, you receive the rights to use the project-specific dashboards, reports and outputs described in the agreement.
Each party must protect information marked confidential or reasonably understood to be confidential. This duty does not cover information already public, independently developed or required to be disclosed by law. Confidentiality continues after the work ends.
Analytics support decisions; it does not replace your professional judgement. Check important outputs against your own records before acting on them.
Dashboards, forecasts, models and reports are prepared from the information available to us. They are not financial, legal, tax, medical or other regulated professional advice. You remain responsible for decisions made using the outputs.
To the extent permitted by law, neither party is liable for indirect loss, loss of profit, loss of revenue or loss of anticipated savings. Any financial cap and exclusions will be set out in the applicable service agreement. Nothing limits liability that cannot legally be limited.
Either party may end an engagement for a material breach that remains unresolved after written notice. A project may also end on the notice period agreed in writing. You must pay for work properly completed and provide reasonable access for the return or removal of your data.
At termination, each party will return or securely delete confidential information where legally and technically practical. We may retain records needed for legal, tax, security or dispute purposes.
The signed proposal or service agreement takes priority where it contains terms that differ from this website document.
These website terms UK visitors can read apply to use of this site and to enquiries made through it. They do not give you permission to misuse our content or systems.
You must not use the website to break the law, send harmful code, gain unauthorised access, impersonate another person or interfere with its operation. Do not submit data that you do not have permission to share.
Website text, layouts, marks and examples belong to Granular Metrics Ltd. or its licensors unless stated otherwise. You may view the material for personal or internal business evaluation. Reproduction or commercial reuse requires written permission.
We may change, suspend or remove website content without notice. External links are provided for reference, and we do not control the content or security of those sites.
These terms and any dispute connected with them are governed by the law of England and Wales. The courts of England and Wales have exclusive jurisdiction, subject to any mandatory rights you may have.
Before you proceed
Review these terms with your adviser before relying on them. If you do not accept them, please contact [email protected] before using the website or requesting services.
Legal notices can be sent to [email protected].